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Returns

Please read the following before you start your return

Should you regret your purchase, you will have to pay for the return postage yourself. 

You have 14 days of withdrawal when shopping with us!

If you need to have the item exchanged, we will send you a package label on your email, which you must print and apply to the package or shipping bag that you are using to return your order in. Remember to include your order confirmation or invoice in the package.

If you are getting your money back, you must provide a return label and put it on your package or shipping bag. The package must be sent to:

ProOwnedCycling ApS
C/O: System Transport A/S, Port 56-58.
Kumlehusvej 1, Øm
4000 Roskilde
Denmark

Remember that the item should be in the same condition as when you received it. You can read more about our terms of condition and general return under our terms .

 

Ready to return?

Use the simple form to quickly send us a message about your pending return, and be guided through the process

Start return